Welcome to Bom Dia Beauty! We are an American-based store focused on providing popular and hard to find Brazilian beauty products. We work to import products directly from the manufacturers in Brazil, which allows us to ship your orders quickly and safely from the United States.
How do I contact Bom Dia Beauty?
Our customer service email is email@example.com. We are available to answer any questions or suggestions you may have, and we encourage our customers to open a line of dialog with us. Your voice is the most important voice for our business!
Are there shipping charges on Bom Dia Beauty orders?
No! We don't believe in playing games with our customers by only offering free shipping after you spend a certain amount. We always offer FREE SHIPPING on all orders in the United States, including Alaska and Hawaii.
What is Bom Dia Beauty's return policy?
Our return policy lasts 14 days from the day your purchase is marked as delivered by the postal carrier. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, please contact firstname.lastname@example.org for details on how to proceed. Please do not send your purchase back to the manufacturer or without first notifying us via email that you are returning the product(s).
What if I can't find the product I'm looking for?
Let us know! We may have access to some items that are not currently in our catalog. Just email us at email@example.com and we'll see what we can do for you.
Do you ship worldwide?
At the moment, we are only serving the United States. However, we are working to open our site worldwide. If you live outside the United States, email us and we'll let you know of our current status in selling to your country.
How can I track my order?
Once your order is shipped, we will provide you with a USPS tracking number so that you can follow your purchase from our facility all the way to its destination.
How can I cancel my order?
We can cancel your order if it has not yet been processed through our shipping department. To cancel your order, contact us at firstname.lastname@example.org and provide us with your order number. We will typically get back to you within 24 hours.
What forms of payment does Bom Dia Beauty accept?
We currently accept payments via credit card and PayPal. We may be expanding our accepted payment forms in the future. If you'd like to request a different payment form, let us know and we'll keep your suggestion under advisement. If we receive enough requests for a particular form of payment, we may consider offering that solution in the future.